Welcome Ricoh Dealers

Benefits

These essential benefits will help drive sales in your organization

Sales Product Awareness Webinars

Offered throughout the year, these informative webinars bring your team the latest in updates and product functionality.

Version release webinars

Tune in to engage in a 30-minute overview of new version release features.

IT Team configuration webinars

ecoprintQ invites you to a 30-minute technical session covering specific configuration topics.

ecoBranding

Co-branded collateral with your company logo. Contact your Channel Manager for details.

Elite VIP Support Access

ecoprintQ’s new 800-line routes Elite Partners with DIRECT ACCESS to the ecoprintQ Support Team for enhanced priority access to our technical resources.

Pre-Sales Support

Our Channel Manager team is ready to assist with project consultation for the different solutions your PaperCut MF Project may need.

ecoTools

Co-branded collateral with your company logo.
Contact your Channel Manager for details.

NFR License for your Show Room with remote assistance

Remote Web Demonstrations for your customersConsulting services, helping you and your customer with configuration ideas

Professional Dealer Training (sales and marketing trainings)

Access to ecoprintQ and PaperCut Resource Centers (* Trial Versions and Marketing Material)

Show room testing and configuration for specific client opportunity

On-going PaperCut Application Technical Support

Customer ID Card testing for RFID hardware

ecoPartner Certification Programs available

Personalized marketing Brochures with your LOGO

Tender assistance when responding to a Customer’s RFP

Tender assistance when responding to a
Customer’s RFP

Your ecoSupport

As an Authorized Solution Center for PaperCut in the Americas, ecoprintQ can provide training, technical pre-sales guidance, pricing, installation and project management services along with systems integration, third party terminal hardware and direct customer support.

When purchasing PaperCut MF along with Maintenance and Support (M & S) through Ricoh Canada, your support package includes ongoing assistance from the ecoprintQ support team via phone, email or remote session throughout the M & S purchased period.

Do you need technical support

As an ecoPartner, you'll gain access to exclusive perks like special deals, continuous training programs, 24/7 support, AVR discounts, and the opportunity to resell top Print Management Solutions. Stay ahead with the latest updates and grow with us. Interested in the exclusive benefits? Register to become an ecoPartner today!

What People are Saying

Testimonials

The software from Umango we are using saves us numerous processing and physical hours each day. The software has dramatically cut the processing time and physical space we previously needed to store those documents and of course the number of staff needed to process them. Our customer service has also improved ten-fold.

Umango Extract's quick, cost effective and accurate solution resulted in an entire attitude change regarding the otherwise labor intensive task of check processing. The Umango Extract solution has saved the check processors' valuable time. A once three-step check scanning process has now been minimized to a one step process and the staff at Proyecto Pastoral couldn't be happier.

Our previous process made the task of scanning a bit daunting and easy to want to procrastinate. We had to scan and email them individually to ourselves, then sort by saving onto our server's 'S drive'. [It was] very tedious and time consuming. We definitely saved time by streamlining the process. [Umango] knocks out several steps for each batch/file. It's also customizable for specific types of documents/folders.

We are dealing with hundreds of responses every day and Umango has not only made it easy to input this information but we can save time doing so. We've also got the ability now to separate, batch and categorize the information which we couldn't do easily prior to having the software.It only took about half an hour of training for us to learn how to use the software. It really is that easy to use.

It's so easy for me to set up a Job using the batch function and walk away from the machine to get on with doing all of my other tasks. I can't believe how easy the software is to use. I'd never used anything like Umango before. I literally had half on hour of training and since then, and because I've found it so easy and not daunting to experiment with the settings, I've been able to teach myself to use it further.

This solution automatically creates a file name with specific search requirements and stores the files on a network drive, allowing the department to scan files faster while quickly checking for any scanning discrepancies. We have confidence in the simplicity of the workflow and have already demonstrated and recommended this solution to another government area.

This solution automatically creates a file name with specific search requirements and stores the files on a network drive, allowing the department to scan files faster while quickly checking for any scanning discrepancies. We have confidence in the simplicity of the workflow and have already demonstrated and recommended this solution to another government area.

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ecoprintQ, founded in 2011 by Alfredo Milanes and Ever Milanes, two brothers driven to create a company focused 100% on customer service.

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